Payment Methods

In Person:
Payments at City Hall can be made through cash, personal cheque or debit during regular business hours.  

By mail:
Cheque or money orders payable to "The City of Cold Lake" can be mailed to 5513 48 Avenue, Cold Lake AB T9M 1A1.  Ensure that a reference to the account number is included for proper allocation of payment.

Online Banking:
Residents and businesses can set up the City of Cold Lake as a payee to make utility and property tax payments online. Have your account number ready when establishing the City as a payee. Account numbers are unique to the property; if you have moved within the City of Cold Lake please update your payee number to the account number for your new property. For how to locate your account number click here.

Pre-Authorized Bank Transfer:
Residents and businesses can arrange to pay their utility bill and property taxes through the City's Pre-Authorized Payment Plan. Pre-Authorized Payment Plan forms are available at City Hall. Printable versions can also be downloaded here:


Credit Card
The City of Cold Lake is now accepting payment with select credit cards through the OptionPay System. This can be done online or at City Hall. OptionPay is a third-party service that allows payments, but will charge a transaction fee for this service. The City of Cold Lake does not receive any of the transaction fee when this payment method is used. 

OptionPay is a payment card system with a tiered fee schedule with a minimum fee of $2.00 per transaction.  All transaction fees will be included in your transaction and you will have the option to approve or discontinue your transaction. Details on OptionPay can be found on the OptionPay website. Click to view the full fee chart.   

Please allow several business days for the transaction to reach the City of Cold Lake before the due date.

In order to use OptionPay for your credit card transaction, please visit their City of Cold Lake customer website by clicking the logo below.

*This system is NOT for Provincial tickets. Provincial tickets can be paid at any Registry, Courthouse or online at My Alberta eServices.


Finding your account number
Choose the payment type below for instructions and how to find the account numbers required to make your payments.

Utility Payments
Tax Payments
Business License Payments
Accounts Receivable